Rental terms

Draft. These terms are being finalised and are not yet in force.

These are the terms for hiring a campervan from Bummel. The figures below are the ones that apply today; the figures on your booking confirmation are the ones that apply to your booking.

1. Booking and payment

A booking is confirmed when we email you a booking number.
A deposit of 10% of the price is due when you book. The balance is due 30 days before pick-up.
If you book within 30 days of pick-up, the whole price is due when you book.
Prices are in Australian dollars and include GST.

2. Cancelling

Up to 60 days before pick-up: your deposit is refunded, less a cancellation fee of A$0.
After that, until the balance is due: the deposit is kept.
After the balance is due: 100% of the price is kept.
You can cancel on your trip page (the link in your confirmation email) or by contacting us. Refunds go back to the card used to pay.
Relocation deals cannot be refunded.

3. Drivers

Every driver must be 21 or older and hold a full licence (no learner or provisional licences), and show it at pick-up.
A licence that is not in English needs an International Driving Permit or an official translation.
Drivers aged 21 to 24 pay a young-driver fee of A$0 a day.
Only the drivers named on the booking may drive.

4. Bond and cover

A bond is held on a credit card at pick-up and released after the van is returned in the same condition:

Camper	Bond
Hi-Top	A$–
Hi-Top Ensuite	A$–
Family Six	A$–

Basic cover is included. You are responsible for damage up to the amount of the bond.
Excess-refund cover (A$0 a day) and zero-excess cover (A$0 a day) reduce what you pay if the van is damaged.
No cover applies to damage caused by driving under the influence, by an unnamed driver, on unsealed roads, or by ignoring a warning light.

5. Pick-up and return

Pick up and return the van at the depot and on the days shown on your booking, during the depot's opening hours.
We record the kilometres, the fuel level and any existing damage with you at pick-up, and again at return.
Return the van with the same fuel as at pick-up, clean inside, and with the toilet and waste tanks emptied. Otherwise we charge: A$0 for each eighth of a tank missing, A$0 for cleaning, A$0 for an unemptied toilet.
A late return is charged at the normal daily rate. Returning early is not refunded.
Returning to a different depot from pick-up costs a one-way fee, shown when you book.

6. On the road

Sealed roads only, unless we agree otherwise in writing.
Tolls, parking and traffic fines during the hire are yours to pay.
If the van breaks down, call the number on your trip page. If we cannot fix it quickly we bring you a replacement van where we can, or refund the days lost.
Tell us straight away about any accident or damage.

7. Changes by us

We may give you a different van of the same type, or a larger one at no extra cost.
If we cannot provide a van at all, we refund everything you have paid.

8. Who we are

Bummel Camper Hire. Company name, ABN and address: to be added.